FAQ's

Track your order from the My Orders section once dispatched. You will receive tracking updates via Email, SMS, and WhatsApp.

• Metro & Tier I cities: 1–4 working days
• Rest of Bharat: 4–7 working days

Orders are shipped within 4 working days.

📩 AntwreneStore@antwren.in
📸 Instagram: @Antwren.in

Address changes are allowed only before dispatch. Once the order is dispatched, changes are not possible.

• Cancellation allowed only before dispatch
• Orders cannot be cancelled after dispatch
• You may reject the order at delivery

Refunds are processed within 10 business days after quality check approval. Banks may take additional time to reflect the amount.

Shipping and COD charges are non-refundable.

• 6 days return policy (eligible products only)
• Products must be unused, unworn, unwashed with tags intact
• Unboxing video required for wrong/missing items
• ₹100 reverse pickup fee per order
• International orders are not eligible

Sale / Offer items: Only exchange allowed (one time only)

If reverse pickup is unavailable, customers must self-ship via India Speed Post. Courier charges should not exceed ₹300.

COD refunds are issued as store credit within 1–2 working days after return pickup. Store credit can be used anytime.

Refer to the size chart on each product page. If you are between sizes, we recommend choosing the larger size.

Please share a clear unboxing video within 24 hours of delivery. After verification, a replacement or refund will be processed.

Contact us within 24 hours of delivery status. Claims raised after this period may not be accepted.

Orders may be shipped in multiple packages. Separate tracking details will be shared for each shipment.

Yes, we accept bulk and corporate orders. Contact us via Instagram or Email for pricing and timelines.

All prices listed on the website are inclusive of applicable GST unless stated otherwise.

Currently, international shipping is not available.

Actual product colors may vary slightly due to lighting, photography, and screen resolution.

Delays caused by weather conditions, strikes, natural calamities, or courier issues are beyond Antwren’s control.

Antwren reserves the right to modify or update policies at any time without prior notice.

Login or create an account using OTP via registered mobile number. Using a different number will create a new account.

📞 +91 6364430800
📸 Instagram: @Antwren.in
⏰ Monday–Sunday | 10 AM – 8 PM

WhatsApp support is not available.